Privacy Policy | Arctenic GmbH

Privacy at a Glance

This privacy policy applies to the use of our online service arctenic.de (hereinafter "Website"). We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).

1. Data Controller

The controller responsible for the collection, processing, and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:

Arctenic GmbH i.G.
Neukirchnerstr. 18
65510 Hünstetten
Germany

E-Mail: contact@arctenic.de

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or for individual measures, you may address your objection to the controller. You can save and print this privacy policy at any time.

2. General Purposes of Processing

We use personal data for the purpose of operating the website and the contact form integrated there.

3. Data We Use and Why

3.1 Hosting

The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services that we use for the purpose of operating the website. In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in efficient and secure provision of our website pursuant to Art. 6 para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.

3.2 Access Data

We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:

- Name and URL of the retrieved file<br>- Date and time of retrieval<br>- Amount of data transferred<br>- Notification of successful retrieval (HTTP response code)<br>- Browser type and version<br>- Operating system<br>- Referrer URL (i.e. the previously visited page)<br>- Websites accessed by the user's system via our website<br>- Internet service provider of the user<br>- IP address and the requesting provider

We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operating, securing and optimizing our website, but also for anonymous recording of the number of visitors to our website (traffic) as well as the scope and type of use of our website and services. This also constitutes our legitimate interest pursuant to Art. 6 para. 1 sentence 1 f) GDPR.

3.3 Cookies

This website does not use tracking cookies or marketing cookies. Technically necessary session cookies may be used to ensure the functionality of the website. These are automatically deleted at the end of the browser session. Our legitimate interest in using technically necessary cookies pursuant to Art. 6 para. 1 sentence 1 f) GDPR is to make our website user-friendly and functional.

3.4 Contact Form and Email Contact

When you contact us (e.g. via contact form or email), we process your information to handle the inquiry and in case follow-up questions arise. Processing is based on Art. 6 para. 1 sentence 1 b) GDPR (pre-contractual measures) or Art. 6 para. 1 sentence 1 f) GDPR (legitimate interest in responding to your inquiry). The data you provide in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies.

4. Storage Duration

Unless specifically stated, we only store personal data for as long as necessary to fulfill the purposes pursued. In some cases, the legislator provides for the retention of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but not otherwise processed, and deleted after the statutory retention period expires.

5. Your Rights as a Data Subject

Under applicable law, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by email or post with clear identification of your person to the address given in Section 1. Below you will find an overview of your rights.

5.1 Right to Confirmation and Information

You have the right to clear information about the processing of your personal data. You have the right at any time to obtain confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have the right to obtain from us free information about the personal data stored about you together with a copy of this data.

5.2 Right to Rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

5.3 Right to Erasure ("Right to be Forgotten")

Pursuant to Art. 17 para. 1 GDPR, you have the right to demand that we erase personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay if one of the legal grounds applies.

5.4 Right to Restriction of Processing

You have the right to demand that we restrict processing if one of the legal conditions is met.

5.5 Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us.

5.6 Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 sentence 1 e) or f) GDPR.

5.7 Right to Withdraw Consent

You have the right to withdraw consent to the processing of personal data at any time.

5.8 Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

6. Data Security

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data is transmitted to us in encrypted form. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g. communication by email) may have security gaps. Complete protection of data from access by third parties is not possible. To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we continuously adapt to the state of the art.

7. Transfer of Data to Third Parties

As a matter of principle, we only use your personal data within our company. If and insofar as we involve third parties in the fulfillment of contracts, they only receive personal data to the extent that the transmission is necessary for the corresponding service. In the event that we outsource certain parts of data processing ("commissioned processing"), we contractually oblige processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject. Data transfer to bodies or persons outside the EU does not take place and is not planned.

8. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.